Privacy Policy

GENERAL INFORMATION

Palloro Sports LTD (hereinafter, “the Company” or “the Controller”) is responsible for the collection, storage, and lawful processing of any personal data obtained through the website palloro.com and its related digital platforms. In compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and global data privacy standards, Palloro informs users that any personal data voluntarily provided through online forms or interactions will be processed securely, solely for legitimate purposes defined in this policy. Data Controller Contact Details: Entity: Palloro Sports LTD 1100 East 16th Street, Los Angeles California 90021, United States Tax ID: EU-B98412376 Email: info@palloro.com Palloro ensures that all personal information is processed transparently and in strict accordance with applicable privacy laws.

PURPOSE OF DATA USE

The personal data collected through palloro.com will be used exclusively for the following legitimate purposes: To manage user registration and order processing. To respond to inquiries or customer support requests. To handle administrative and logistical tasks related to purchases. To send, where applicable, promotional and informational communications related to Palloro products and events. Users may revoke their consent at any time by contacting Palloro at privacy@palloro.com . Withdrawal of consent will not affect the legality of prior data processing activities.

CONFIDENTIALITY

Palloro guarantees the confidentiality, integrity, and security of all personal data. Access to personal information is strictly limited to authorized personnel who require it to perform their professional duties. We implement state-of-the-art security protocols, encryption systems, and access control mechanisms designed to prevent unauthorized use, alteration, loss, or disclosure of data. Should a user choose not to provide the required personal information, certain services (such as order processing or customer support) may not be available.

DATA SUBJECT RIGHTS

In accordance with Articles 15–22 of the GDPR, all users have the following rights regarding their personal data: Right of Access: To know what personal data Palloro holds and how it is processed. Right of Rectification: To request correction of inaccurate or incomplete data. Right of Erasure (“Right to be Forgotten”): To request deletion of personal data when processing is no longer necessary. Right to Restrict Processing: To limit the use of personal data under specific circumstances. Right to Data Portability: To receive personal data in a structured, commonly used format. Right to Object: To object to data processing, particularly for direct marketing purposes. To exercise these rights, please contact privacy@palloro.com with proof of identity. Palloro commits to responding to all verified requests within 30 calendar days.

EMAIL COMMUNICATIONS & UNSUBSCRIPTION POLICY

In compliance with Article 6 of the GDPR, Palloro only sends marketing or promotional emails to users who have provided explicit consent. You may unsubscribe from our mailing list at any time by clicking the “Unsubscribe” link included in every message or by contacting info@palloro.com . Upon unsubscribing, Palloro will immediately stop sending commercial communications, except when continued communication is required for legitimate transactional purposes (such as order updates or legal obligations).

USE OF COOKIES AND ANALYTICS

To enhance user experience, palloro.com employs cookies and analytical tools that collect anonymized data on browsing behavior. Cookies help us improve website functionality, optimize performance, and better understand visitor preferences. Users can configure their browser settings to refuse cookies or receive alerts when they are being used. For detailed information, please refer to our Cookie Policy available on the website.

IP ADDRESS AND TECHNICAL DATA PROCESSING

The website’s servers may automatically log IP addresses and domain names for system security and analytical purposes. This information does not identify users personally but is used to monitor traffic, detect technical issues, and prevent fraud or abuse. All technical data collected is treated confidentially and stored securely for a limited period as required by applicable regulations.

SECURITY MEASURES

Palloro implements globally recognized security standards and information protection techniques, including firewalls, encryption, and multi-layered access control systems to safeguard all digital interactions. All online transactions on palloro.com are processed via secure payment gateways (SSL certified) that ensure a safe and encrypted environment for every client. Palloro continuously reviews and updates its cybersecurity protocols to maintain compliance with evolving international standards.

By using this website or submitting personal data through any Palloro digital channel, the user acknowledges having read and accepted this Privacy Policy in full.